New platform extremely slow

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KarenTaylor2
Community Member

I went to create a new assessment using a bubble rubric. When I input the score for options A, B, C, D, and E, I couldn't use the tab button to move to the next box, and when I clicked in the boxes to enter a number I had to click multiple times before the program would move the curser in this box. Also, I would enter a number and the number would disappear so I would have to go back and enter the number again. It seems like this new platform has a HUGE bug that needs to be addresses asap. Are there any ideas for how I can speed up the program? Or am I at the mercy of the creators of this new sub-par platform?

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JenMurphyA
Community Team
Community Team

Hi @KarenTaylor2! Thanks for bringing this to our attention. I see what you mean, and our engineers are looking into addressing it. You may want to submit a support ticket with our support team, so they can notify you when improvements are released. I hope this helps and I am sorry for the inconvenience this has caused.

How do I create a Mastery Connect support ticket? 

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