Students missing on my roster in the Tracker view
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08-20-2024
05:40 AM
All of my students have access to mastery and have taken a test already. Their scores can be accessed in reports etc.. However when I am in the tracker view and I sort by my class period, students on my roster are missing for that class period.
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08-20-2024
10:12 AM
Hi!
I would recommend that you reach out to our support team to ensure that your rosters are up to date. As the sync happens nightly and rosters are updated, sometimes this does take up to 3 days to get any new students added to the tracker.