New Quizzes Oops Error with Blueprint Sync

JamesSekcienski
Community Coach
Community Coach

We use blueprints to manage the initial course content for the majority of our courses. We have migrated the majority of our Classic Quizzes to New Quizzes because we were originally told that we were going to be forced to use New Quizzes and we needed to start the process early to finish in time for the deadline.

In the past the New Quizzes copied into the associated courses without issue. We recently completed our bulk content load for the Spring semester and started receiving reports from instructors that the New Quizzes showed an oops error message that something went wrong with copying the content and there are buttons to Retry or Cancel. The blueprint syncs didn't report errors with New Quizzes failing to copy. However, after running a custom report using API calls, we found that about 40% of them failed to copy based on the assignment workflow state. If we use the "Retry" button it is able to copy the quiz, but it is no longer associated with the blueprint and gets removed from its placement in the Modules. Performing a re-sync also doesn't solve the problem.

We are still awaiting a response from Canvas Support, but we wanted to see if anyone else has experienced a similar issue with New Quizzes and performing bulk blueprint associations/syncs. If so, did you find any efficient ways to resolve the issue? We were given a suggestion for manually fixing the issues for one course, but it isn't scalable for the number of quizzes and courses that need to be fixed. We would prefer to avoid needing to reset the courses as some instructors started personalizing their courses for the upcoming term.