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What is this error? I'm already an instructor. How can I fix this?
(Note: I just started to use Quizzes 2. Please give me a guide.)
Hi @CallieAlreza ,
Thank you for posting on the Instructure Community!
This is quite interesting. When you took that screenshot, were you by chance in Student View or were you in your teacher view?
The error could be anything from the content within the quiz not loading correctly as it didn't sync or update correctly (for students), or up to even an outage with new quizzes, and that would be something you should reach out to Canvas Support about, which would affect both teachers and students.
I hope this helps point you in the right direction, always feel free to reach out with any additional questions or concerns!
I'll also provide links to some guides that may be able to help you:
https://community.canvaslms.com/t5/Canvas-Basics-Guide/What-is-New-Quizzes/ta-p/17
- Noah
I was in instructor's view.
Hi @CallieAlreza ,
Thank you for the follow up. This is strange behavior, which again, can be caused due to multiple factors.
Have you experienced this issue with other quizzes you have created? Did they all have the same issue?
If this issue persists, I recommend creating a support ticket via the help link in your global navigation bar.
- Noah
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