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Update button issue
In testing New Quizzes in our beta environment, it seems I have to hit the "Update button" 2x before the Speedgrader grade area will update.
On the first click, the final score immediately above the "update button" updates, but the speedgrader grade in the top right does not.
On the second click, the speedgrader grade in the top right updates.
As far as I can tell, the gradebook updates on the first click, but this is going to cause confusion for our faculty and teaching assistants. I don't know if this is related to New Quizzes being an LTI, but this should definitely be corrected.
Solved! Go to Solution.
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Hi, @canvas_admin, we deployed an additional update on this that should fix the issue that you shared here. I've tested in several courses in production and all work. Please give it a try and let us know if you see otherwise. Thanks!
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Hi @canvas_admin your post caught my eye so I double checked and I see the same thing as you. If I manually score a question and click on Update in Speedgrader, I get a green message that says "Results updated" which indicates that I've completed saving the score to me, and the score at the bottom updates, but to sync to the Grades, I have to click Update again which is not intuitive. I think most faculty would not think to click on Update a second time...
We haven't used New Quizzes enough to know if this is a new workflow or a bug, but I would recommend logging a ticket and see how Canvas responds. I'd love for it to be fixed before we start using it :D. That's not consistent behavior with the Classic Quizzes or with other tools.
Melanie
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Hello, @canvas_admin and @kroeninm,
This was a known issue. However, great news! Our engineering team has a fix in place that was deployed to production this week on 9/28/22. You should now see this working as expected with scores syncing upon clicking update.
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I just tested this in our beta instance and the issue is still there. The below screenshot shows what happened after I hit the "update" button ONE time. It has updated at the bottom, but the auto-graded score still shows in Speedgrader.
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Hi, @canvas_admin, you are likely still seeing a delay due to this being in beta. Would you mind checking in a course in production and let me know if you are still seeing issues? We've tested several courses in production this morning and are seeing it update as expected.
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@jsailor I tested in production and going through Speedgrader works.
This may be a separate issue, but when going through an individual's gradesheet to grade, the "update" button still takes 2 clicks.
If I were to click on "Final Exam" in the above screenshot, it takes me to a different grading screen rather than through Speedgrader. If I grade via that route, then it takes the multiple clicks of "Update." Let me know if I need to submit a separate ticket for this.
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Hi, @canvas_admin, we deployed an additional update on this that should fix the issue that you shared here. I've tested in several courses in production and all work. Please give it a try and let us know if you see otherwise. Thanks!
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This additional update works just fine. Thank you for your responsiveness and getting this issue corrected!
