Log in credentials

[Aguilar97]

Does anyone knows how can I see my account email in the new portal? because it only shows it partially. 
The thing is this: my pc forgot my log in credentials and now Im wondering how am I gonna be able to log again and continue studying. 
Hope someone can help me out cause I'm desperate

[ryan_corris]

Hey @Aguilar97!

I am intrigued by your question, but I a hoping that you will be able to offer some additional information specific to your situation.

• Are you referring to Canvas, or another Instructure product?
• What do you mean by "new portal"?  Can you add a screen shot to show what you are seeing?
• Is this an account that is associated with a school or university?  If so, is it possible to check with the Tech Dept. or Canvas admin to ask them about the email associated with your account?

Any other details you feel might be important could also be helpful to find a solution to this issue.

[cstrikwerda · Accepted solution]

Hello @Aguilar97 

Thanks for posting in the Community!

After logging in, you should be able to see your Emails listed in your Account Settings.

Here is a guide for managing your Account inside Canvas Credentials: How do I manage my Canvas Badges Credentials Account?

If you need assistance or if you are having any difficulty, please reach out to our support team at support@badgr.com 

Hope this helps and please don't hesitate to reach out to us with any questions!

[jsowalsk]

@Aguilar97 Contact support@badgr.com they will reply within 48 hours.