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About
All Canvas teachers and students worldwide now receive a free license to the entire Lucid Education Suite! Visit the Canvas + Lucid One-Stop-Shop to learn more!
Together, Lucidspark and Lucidchart form the Lucid Education Suite, the only suite that provides a collaborative, comprehensive, personalized learning journey for students, all within Canvas.
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Lucidspark One educator described Lucidspark as “Jamboard mixed with Padlet, injected with steroids.” Lucidspark is Google's official replacement for Jamboard. It includes every Jamboard feature, each augmented by powerful, improved tools and facilitation controls for instructors. |
Lucidchart Lucidchart offers hundreds of editable, ready-to-use, industry-specific templates for diagraming and visualizing/analyzing systems. For the K-12 audience, there's a whole library of dynamic graphic organizers that help students process, organize, and filter new information. |
Accessibility
At Lucid, we are committed to helping all users harness the power of Lucidspark and Lucidchart to collaborate inclusively.
To request Lucid's accessibility documentation, including VPAT and accessibility roadmap, please contact Britney Davis at bdavis@lucid.co.
To learn more about Lucid's accessible products, read HERE.
Security
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Lucid's Security Documentation (Including HECVAT and Soc 2 Type 2 report) |
For specific Lucid security documents: 1. Go to: https://trust.lucid.co/ 2. Request access to the documentation
Other Security information, see HERE |
| Data encryption | All data is transferred between user devices and Lucid servers using up to 256-bit encryption via TLS 1.2 and a worldclass certificate provider. Lucid Software also employs encryption at rest to protect the secrecy of all data persisted by the application. All databases, database-backed caches, and other components with persisted data have their disks initialized with random data using a high-entropy, random data source. During use, the disks encrypt their contents with 256-bit AES with ESSIV. The cryptographic keys are protected by a pair of redundant passphrases stored in separate environments. |
| Countries of data storage |
See Lucid's Global Data residency program HERE. |
| Data storage method | Cloud (Lucid applications are powered by Amazon Web Services (AWS), the industry’s leading provider of secure computing infrastructure). |
| Data retention policy | See the Lucid for Education Privacy Policy |
| Incident management program, policy, and testing | Lucid Software uses a multidimensional control framework to ensure that security is maintained and continually improved. Company leaders support security and provide a positive control environment. Risk assessment is performed by both internal and external system reviews. Security information and objectives are openly shared among team members, and security measures are continually monitored and improved. |
| Disaster recovery and business continuity plan and testing | Customer documents and related data are backed up hourly to multiple physical environments across availability zones in encrypted format. The Lucid Software operations team performs regular validations of these snapshots to ensure that they can be used for restoration in the event of an emergency |
| Security Standard Certificates | SOC 2 (Type I and Type II), PCI, Privacy Shield |
| Third party testing and security controls practices | Lucid Software hires a third party to perform penetration testing. These security professionals analyze Lucid applications for vulnerabilities such as the OWASP Top 10 threats and WASC threat classes. These analyses are performed semi-annually using industry-leading automated tools and extensive manual testing. |
Privacy
| Privacy policy link | https://lucid.co/privacy#lucid-for-education |
| COPPA policy link |
https://lucid.co/tos (See Section 7) To learn more about Lucid for Education's COPPA compliance, please see THIS ARTICLE. |
| Privacy department/officer contact: | privacy@lucidchart.com |
| Types of data collected | See privacy policy |
| Personally identifiable or personal data collected | See privacy policy |
| Data Deletion Request Process | See privacy policy |
| Third Party Data Sharing & Opt-out | See privacy policy |
| Cookies or Tracking Technologies used | See privacy policy |
| Analytics performed on Customer Data | See privacy policy |
| Data correlation practices | See privacy policy |
| Privacy Certifications or Seals | Student Data Privacy Consortium |
| Targeted Advertising using user data | None for student users |
| Privacy or data protection impact assessments | |
| Privacy Law Compliance | GDPR, COPPA, FERPA, state and federal student data privacy laws |
