I can't see my homework at the modules
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09-04-2019
01:01 AM
When I want to look at my homework on canvas and then modules, I only get a white screen. So now I can't look at my macbook what my homework is. Can you help?
look at the added image.
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09-04-2019
06:15 AM
Hello, @babette_vandors and Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should automatically be redirected to a page providing additional instructions.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.