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brillhart
Surveyor

Push Notification for Discussions Now Unsupported

Last semester I set my notifications so that Discussion posts would push immediately to my iPhone via the Teacher app. I told my students if they had questions about material to post there as I don't have push notifications for my email (my phone would be beeping all day). However, this semester I am not getting those notifications and when I checked my settings it now says push notifications for Discussion is "unsupported". What?! I made a big deal of telling students they should post to the discussion instead of emailing me. Why would this change? How can it be changed back? Or are there any suggestions on a work around where a student can send me a question and it will be sent to me via immediate push notification?canvas.JPG

3 Replies
scottdennis
Community Team
Community Team

Hello @brillhart 

Last term were you receiving notifications via the Canvas app on your phone or were you receiving SMS notifications.  If it was the latter, please see https://community.canvaslms.com/t5/The-Canvas-tl-dr/Streamlining-Canvas-Push-Notifications/ba-p/4255...

 

Theycallmekc
Surveyor

I’ve been having the same issue.  Before, I received the notifications through the Canvas app, but now it’s saying that the push notification is unsupported. I can still get the notifications for discussion posts via email, but I would prefer having the push notification.

brillhart
Surveyor

I contacted Canvas support and they eliminated push notifications for Discussion posts in the January 2021 update. There is an idea conversation started about this since I am not the only person this affects: https://community.canvaslms.com/t5/Idea-Conversations/Bring-back-push-notifications-for-discussion-b...