Syncing grades with SIS automatically

[ChuckN]

Our k-12 public school just began with a new SIS (Infinite Campus) this year. We are trying to sync Canvas grades to Infinite Campus daily, but the automatic sync function, "Grade Passback" is not working, requiring teachers to manually sync. How do we sync Canvas grades to the SIS automatically and daily?

Thanks,
Chuck

[LyndseyMartin · Accepted solution]

Hi Chuck! 

Let me start by saying I'm sorry I can't help, but I recommend that you submit a support ticket for assistance with this. Support can look at the issue more carefully and advise. 

Best wishes for a successful school year!