Using Powerschool to sync with Canvas - not all students showing up as users

[leemarie]

We are using Canvas for the first time this year with a sync from Powerschool via ARI to canvas.  For some reason my returning students are appearing as users in Canvas, but my new students are not.  

Any idea on what I can check

[chriscas]

Hi @leemarie,

It’s been a while since we’ve heard from you. We hope you are doing well and that you’ve found an answer to your question!

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[leemarie · Accepted solution]

@Community Forum

This has been resolved.  The answer to the question is that all students need to have an "Student Email" field populated with an email in order for them to appear in Canvas. 

[chriscas]

Hi @leemarie,

Great to hear the issue was resolved! Thank you for letting us know the fix so that others who run into the same thing may be able to find the answer in this post!

-Chris