If your institution has configured an integration with Canvas and SchoolTool, you can view your institution's SchoolTool sync schedule in the SIS Integration page. Any rostering updates made in SchoolTool within the defined interval, including changes to enrollments and courses, are reflected in Canvas after a completed sync. You can also pause rostering syncs from SchoolTool to Canvas.
Your institution's SIS sync schedules are configured during Canvas SIS integration implementation. To make changes to your sync schedules, or to add scheduled syncs, contact the Instructure SIS Support Team.
In Global Navigation, click the Admin link [1], then click the name of the account [2].
In the Account Navigation menu, click the SIS Integration link.
By default, the SIS Integrations page opens to the Rostering tab [1].
You can view your institution's SIS sync automation schedule in the Schedules section [2].
You can also view recent sync history and sync details in the Rostering Jobs section [3].
The Schedules list displays the following information:
To manually run the schedule, click the Run this schedule now button.
Note: If you manually run a sync, avoid sync issues and confirm that only one sync job is running at a time.
If you notice an issue during a SIS sync to Canvas, you can pause the sync schedule to prevent subsequent syncs.
To pause a sync schedule, locate the schedule, and then in the Action column, click the Pause schedule button.
After pausing a sync, please contact the Instructure SIS Support Team to resolve any sync issues.