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Explorer III

Is anyone else experiencing issues with webcam recording in Firefox recently?

Hi all,

We've had faculty report that they can no longer record their webcams using Studio in a Firefox browser. I was searching the Community for possible solutions, but I only ran across other users facing the same thing.

I'm wondering if anyone has ran across a solution for this?

Thanks!

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Explorer III

Update: audra_agnelly@hcpss.org‌ reported that her faculty have found a workaround. Instead of first choosing "Webcam" under the record options, selecting "Screen Capture" and then switching the setting to "Webcam" only seems to work.

343397_pastedImage_1.png

The original issue (the "Webcam" recording button not working in Firefox) has been reported to Canvas Support.