Course- and Term-Based Messaging with Impact | Ideas & Themes Update

teryn_odom
Instructure
Instructure
5
829

Impact.png

In February of 2023, Instructure launched a new Ideas and Themes area of the Community. The first round of prioritization and voting happened in February of 2023 starting with just a few Instructure products and then the second round of prioritization and voting happened in October 2023 and Impact was excited to take part! As a result of the voting, the top vote-getter was Course- and Term-Based Messaging and we prioritized it for discovery as promised.

One of our Impact R&D teams just finished participating in a discovery and design sprint to brainstorm and sketch ideas on how to best provide Impact Admin the ability to target one or more course(s) and/or one or more term(s) for messaging with Impact. It was very exciting and fun to have a cross-functional group working to innovate in creative ways to solve real world problems using magical thinking! As a result, two very different design prototypes were created for validation and testing by users and we met with several different institutions to get their input and find out what was most valuable. These user testing sessions are now complete and we have clear direction and insight from which we'll be moving forward on this impelling new feature immediately! The next steps will be to create the finalized design and move onto development. We are committed to user-centric design and development and are grateful for your partnership in the development process. Currently, we are targeting a Q3 release for this and can’t wait to get this in your hands very soon! 

Image of Panda creating an in-app messageImage of Panda creating an in-app message

Disclaimer: Image above created with AI and doesn't represent what will actually be in final product. 🙂 

5 Comments
nuscitpkg
Community Participant

Ah, this will be welcome!

I was going to ask if messaging by sub-account will be part of this, but I gather it will not.

Nevertheless, it looks like term-based messaging will work for our purposes.

In our institution, Turnitin is only enabled for some sub-accounts, so if there is a Turnitin-specific message (e.g. one of their maintenance periods), we do not want it to go out to all courses or by user role (for example), just sub-accounts where Turnitin is enabled. Term-based messaging should work for this in our case. (As the term differs between sub-accounts where Turnitin is enabled/disabled where we are.)

teryn_odom
Instructure
Instructure
Author

HI @nuscitpkg - Thank you for your comment! Actually, nothing was said above about subaccounts explicitly since that wasn't an identified part of the Ideas and Theme above in the Community. However, this came out in our user validation and testing and we will be exploring how we can best integrate subaccounts as well. More to come soon! 🙂 

nuscitpkg
Community Participant

@teryn_odom that's good to know. Looking forward to the updates!

Jeff_F
Community Champion

@teryn_odom 

Yes, please, for subaccounts. Ours are structured by location and academic organization. What may be key for one College/ Department may not be applicable to others.

  • Campus A
    • College A
      • Department A
      • Department B
      • Department C
    • College B
      • Department A
      • Department B
      • Department C
  • Campus B
    • etc.

 

teryn_odom
Instructure
Instructure
Author

Thanks for the feedbcak @Jeff_F and we've got you covered!