Instant Recognition: Real-Time Badge Awarding is Here!



Dear Canvas Credentials Community!

We are thrilled to announce a significant upgrade to our Canvas and Canvas Credentials integration that will revolutionise your credentialing experience. With the completion of our latest phase, your badges can now be awarded, while the enrolments are synced in near real-time, a vast improvement from the previous 24-hour processing window.

What We Did and Why

Over the past year, we've been committed to enhancing our synchronization process between Canvas and Canvas Credentials. While last year we focused on addressing known issues, we knew that for the long-term success and satisfaction of our users, we needed to make more substantial improvements.

As part of our phased sync improvement plan, we have integrated with Live Events. This integration enables us to provide near real-time updates, ensuring that your achievements are recognised and awarded almost immediately after completion. Additionally, enrolments will now also sync in near real-time, making sure that your learners' progress is always up-to-date. This upgrade is not just a technical enhancement; it’s a step forward in making your credentialing process smoother and more efficient.

What Can You Expect

Here’s what you can look forward to with this update:

  • Near Real-Time Badge Awarding: No more waiting for hours! As soon as your learners complete their courses, their badges will be awarded almost instantly.
  • Near Real-Time Enrolment Sync: Enrolment changes will now reflect almost immediately, ensuring that your course rosters and credentials are always current.
  • Enhanced User Experience: With quicker recognition of achievements, learners are more motivated and engaged, knowing that their efforts are promptly acknowledged.
  • Improved Workflow: This update will streamline your workflow, allowing you to focus more on teaching and less on administrative tasks.

Prerequisites for This Update

To take full advantage of these new features, please ensure the following prerequisites are met:

  • Credentials is Installed via LTI 1.3: Make sure that Credentials is installed through LTI 1.3 and connected to a Credentials organization.
  • Data Services Tool Enabled on Canvas Account: Ensure that the Data Services tool is enabled on your Canvas account.

We Value Your Feedback

This enhancement is a direct result of the feedback we've received from our dedicated customers. We understand the importance of timely recognition in education and professional development, and we are committed to supporting your credentialing programs. We would love to hear your thoughts on this new feature. How is the near real-time badge awarding impacting your courses? Your feedback is invaluable as we continue to evolve and enhance our platform.

By integrating Live Events and drastically reducing the badge awarding time, we aim to provide a more dynamic and responsive credentialing platform. We hope this improvement significantly enhances your experience and the satisfaction of your learners. Happy credentialing!

Warm regards, 

Canvas Credentials Team

Community Contributor

@DoraJekkel Great to know!  Quick question though.  You stated, "Data Services Tool Enabled on Canvas Account: Ensure that the Data Services tool is enabled on your Canvas account."  If Data Services is NOT turned on, are we still looking at the 24 hour time frame?


@ryan_corris Yes, without enabling Data Services tool, the sync experience remains the same, with a maximum of 24 hours badge awarding and enrolment update.

Community Coach
Community Coach

Great news. A very popular feature and recognising achievements on the spot, perhaps in locations where access to Canvas digital tools are not so easy to come by.

Wins all round - for teacher and most importantly, the student..


@GideonWilliams Thank you so much for your feedback! We hope to exceed your expectations with this new enhancement!

Community Participant

Wonderful work team!! Thank you to the entire Canvas Credentials crew for all your hard work!!