tl;dr We will be discontinuing the SMS notifications service for Announcements and Grading on July 31, 2021.
In an effort to further streamline our notification channels, we will discontinue the SMS notifications service for Announcements and Grading. We will continue to support SMS notifications for Multi-factor Authentication.
Before making this decision we checked in with a few institutions who signaled that due to pandemic teachers and students are already using products like FB Groups and WhatsApp to communicate important course announcements.
So, what’s next? We are exploring if notification integrations to these products into Canvas would be beneficial as we end SMS notifications, or if adding integrations would create more noise. Please provide any feedback so we can best support your needs!
My background in human-centered design influences my approach in creating products. I look forward to hearing your feedback!
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