Unable to login through Mac

paula_gailey602
Community Novice

I can successfully login to my Canvas account through the app on my iPhone, yet when i try to login on my Mac, It says I have an invalid username/password. I have tried multiple times to reset my password with the "reset password" option below the login, but once i enter my email to get sent instructions to change my password, i never receive the email. I have verified multiple times that it is in fact my correct email and password to login. If anyone has any input on how to solve the issue, it would be much appreciated.

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