Appointment Group in Calendar Not Working

ab6457
Community Novice

I'm working with a faculty member who is having issues with scheduling group appointments for Office Hours in her course.

She wants the appointments to be 20 minutes apiece and every time she goes in to edit the time slots, it doesn't save.

I have also tried it masquerading as her.

In an hour she wants three time slots for 2 students each seeing a total of 6 students in an hour.

I have unchecked the number of users box. I have entered 3 users per time slot leaving it as an hour and it still doesn't re-add the time slot to 20 minutes.

The instructor said it was working beautifully last year S/S term 2018. I know there is a new appointment scheduler but our university does not have it turned on so she is using the former one through the calendar.

I have attached a screen shot. The 30 minutes cannot be changed to 20 minutes.

Thank you,

Amy

Senior Help Desk Analyst

Wayne State University

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