[ARCHIVED] Receiving "Access Denied" when attempting to "Act as User"

elevine_1
Community Member

Hi there!

I'm an admin for my instance, so I'm really curious why I'm receiving this "Access Denied" message when I try to act as someone else other than students in my instance. 

Does anyone know if Canvas limits who can be acted as depending on their permissions? 

No one I'm trying to act as would be considered an admin, they'd be a teacher, so that's why this is even more puzzling. 

Reached out to Instructure Support last week and no response. 

-Erin

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