[ARCHIVED] e-mail has orange exclamation point in settings and I can't get emails

ryan2021
Community Member

Needing to get my school e-mails from Canvas.

Under Account,  then Settings, my school e-mail has an orange exclamation point next to it with the error message:  Canvas was unable to send e-mail to this address. Please ensure the address is correct to continue receiving e-mail from Canvas.

The e-mail is correct and was assigned to me by my school, however I can't get e-mails. The e-mail associated with my profile is the e-mail not receiving messages.

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