Respondus Lockdown Broswer - Application Issues

Community Novice

I've downloaded the Respondus Lockdown Application as a student of an instructor. However, when I attempt to access the quiz that requires the app, it notifies me that it has not been given access to my camera through the instructor's request. It then proceeds to shut itself down because it "doesn't have access" to my webcam. My webcam has open access authorization for all apps, and I've double-checked this. How can this be fixed?

Notification example:

"Error: Unable to continue

- Exam title indicates a webcam must be used, but the course is unknown to our system.

Solution(s): Ask your instructor to go to the "Lockdown Browser Dashboard" for this course and check the settings for this exam."

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