[ARCHIVED] Student not receiving email notifications
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06-16-2021
09:46 PM
A student is not receiving email notifications from notifications@instructure.com to their Bigpond address. They were able to receive emails to the same address for a previous course earlier this year, and their course notification settings are on. They have also added notifications@instructure.com to their safe senders list, and emails are not appearing in the spam/junk folder either. Are there any other settings that may be causing the issue?
Solved! Go to Solution.