Canvas FFT login with Email

iictmail13
Community Explorer

Hi everyone,

I have a teacher account with Canvas FFT.  I am facing a problem when my students login to the account.  The link for logging in provided to them is https://canvas.instructure.com

This link asks for Email and password.  If the student provides their email and password with which each of them had registered an error is shown - "Invalid username or password".  But instead of email id if they provide the user name and password then they are able to login.  So the option to ask for Email should be "User name" and not "Email". 

No idea if anyone has faced this problem.  Please help me to sort this problem.  Thanks in advance.

Mohan P

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