Asked to sign in again randomly, each time another duplicate notification

LizardHause
Community Novice

Frequently (maybe once or twice a week?) I go to the canvas app to check a notification and am asked to search for my institution and sign in again. Every time this happens, I get a duplicate notification with every push notification. So if I had to sign in 3 times over a few weeks each push notification has 3 duplicates. So not only do I have to go through login randomly, I also get tons of notifications after a while. This happens on both iOS and Android as I’ve used both recently, maybe less often on iOS, and the only way I’ve been able to reset the number of notifications to 1 is to reinstall the canvas app. It comes right back after a bit, though. I tried asking my school’s IT department but they don’t do support for canvas, but they don’t allow us access to canvas support option via the app’s help feature. 

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