Screen Capture not loading

AngelaThurman
Community Member

I have used the Screen Capture within Studio successfully up until this week when the Screen Capture option does not load, no pop up screen to download the recorder pops up (I have downloaded it successfully in the past but apparently, Studio doesn't recognize it bc it doesn't load)- when I click on Screen Capture, it takes me to a blank/white screen.  I have restarted my computer (Mac), I have made sure I am up to date on Chrome and have updated to Sonoma but it still won't work.  I have made sure the box is checked in Security as well- help!!

 

0 Likes
Users who also had this question