Badgr Not SENDING any email to students

AbdulTrainer
Community Member
Hello there. 
We issue digital badges for course completion (Issuer - Halo Staffing). We have 73 active badges. 
 
ISSUE:  It has come to my notice that Badgr does NOT SEND ANY EMAIL to the student saying they have earned a digital badge. The student has no way of knowing about this. 
 
This is very bad for us as trainers. Please do advice us what is the reason behind it. 
 
We have been using Badgr since May 2022 and have issued 7375 badges as of today. 
 
Please reach out with your advice.
Thank you.
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