Help with Account Access and Duplicate Account on Canvas Free-for-Teacher

maltiyev
Community Member

Hello,

I originally created a Free-for-Teacher Canvas account using Google Sign-In with a personal email address, so I never set a password. Later, I added my school email to that account so I could log in on school Chromebooks, since they only allow sign-in with school accounts.

However, when I tried to log in with my school email on a school Chromebook, it created a completely new Canvas account instead of giving me access to my original one.

I’d like help with two things:

  1. Setting a password for my original account so I can log in without using Google Sign-In.

  2. Deleting the duplicate account that was created using my school email.

Is there any way someone could assist with this?

Thank you!

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