About

jlee16
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Community Participant
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Joined:
Aug 4, 2020 11:21:20 AM
Posts:
19
Solutions:
1
Likes Received:
12
Bio:
An amazing Instructure Community member

Most Liked Posts

Agree with concerns that Tier 1 help will be buried by bots and guides.  We have found phone support to be the most expedient way to resolve an issue - can we assume that our number will remain unchan...
Likes: 4
The sub-account ordering change is detrimental to account management - there needs to be a logic to platform organization or it just makes admin work more tedious and time-consuming.  
Likes: 2
The above link is for a repeat of the Blueprints and Templates session.  Could you please update?
Likes: 2
The LTI section of the Admin guide is pretty helpful too, with pages on configuring LTI (developer) keys:  https://community.canvaslms.com/t5/Admin-Guide/tkb-p/admin#ExternalApps(LTI) 
Likes: 2
Yep - saw that as well, and informed the admin team.  Fastest bug fix ever!
Likes: 1

Most Recent Posts

Would love to have answers to those TA questions, as well!
Oct 13, 2025 13:00 PM
Hi, @chriscas - can you tell me more about how teacher permissions in a sandbox course can affect third-party tools in real Canvas courses?  I'm working on our personal access token policy but...
Sep 04, 2025 19:46 PM
In upgrading New Course Analytics from 1.1 to 1.3, a New Analytics link now shows at the bottom of every course menu in our entire instance.  Is it possible to hide it by default, as we usually do via...
Jun 09, 2025 11:44 AM
Yep - saw that as well, and informed the admin team.  Fastest bug fix ever!
Apr 11, 2025 15:11 PM
The sub-account ordering change is detrimental to account management - there needs to be a logic to platform organization or it just makes admin work more tedious and time-consuming.  
Apr 10, 2025 10:48 AM

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