About

jlee16
Rank:
Community Participant
Title:
Joined:
Aug 4, 2020 11:21:20 AM
Posts:
22
Solutions:
1
Likes Received:
13
Bio:
An amazing Instructure Community member

Most Liked Posts

Agree with concerns that Tier 1 help will be buried by bots and guides.  We have found phone support to be the most expedient way to resolve an issue - can we assume that our number will remain unchan...
Likes: 4
The sub-account ordering change is detrimental to account management - there needs to be a logic to platform organization or it just makes admin work more tedious and time-consuming.  
Likes: 2
The above link is for a repeat of the Blueprints and Templates session.  Could you please update?
Likes: 2
The LTI section of the Admin guide is pretty helpful too, with pages on configuring LTI (developer) keys:  https://community.canvaslms.com/t5/Admin-Guide/tkb-p/admin#ExternalApps(LTI) 
Likes: 2
Hi, @chriscas - I would expect all course-level IgniteAI tools to be released in a disabled and locked state, because if they were enabled and/or unlocked, teachers could start using them immediat...
Likes: 1

Most Recent Posts

Thanks, Chris - I didn't have that bug by the time I logged in on Monday, so misunderstood your original issue.  Glad it's all worked out now!
Nov 21, 2025 17:51 PM
Hi, @chriscas - I'm sorting through my ridiculous number of open browser tabs and realized I never thanked you for this tremendously helpful and detailed explanation!  I think we've got bo...
Nov 20, 2025 14:50 PM
Hi, @chriscas - I would expect all course-level IgniteAI tools to be released in a disabled and locked state, because if they were enabled and/or unlocked, teachers could start using them immediat...
Nov 18, 2025 13:12 PM
Would love to have answers to those TA questions, as well!
Oct 13, 2025 13:00 PM
Hi, @chriscas - can you tell me more about how teacher permissions in a sandbox course can affect third-party tools in real Canvas courses?  I'm working on our personal access token policy but...
Sep 04, 2025 19:46 PM

Latest Badges

Instructure Community: 5 Year

Instructure Community: 5 Year

5 Years with Instructure Community

Earned: 2025-08-05

250 Logins Completed

250 Logins Completed

Earned: 2024-11-20

Instructure Community: 4 Year

Instructure Community: 4 Year

4 Years with Instructure Community

Earned: 2024-08-05

First Solution Provided

First Solution Provided

Earned: 2024-05-17