Stefanie, thank you for helping me understand the process. 

Here is the Case # 07858971

I forgot to sign in, so I don't think my reply showed. If it did, I apologize for repeating myself here. The only communication I received from Canvas Instructure support was an email saying, "since w...

Hi, I have read about the Google App LTI upgrade that is coming soonish, ~ Sept 1 or later. I am one of the Admins for our school account. I couldn't access Collaboration at Teacher orientation for de...

I am an Admin on our School's account. I can go in to check on each student by using the "act as user" step.   When I do that I discover that the student's may change the dedicated school email to the...

Stefanie, thank you for helping me understand the process. 

I forgot to sign in, so I don't think my reply showed. If it did, I apologize for repeating myself here. The only communication I received from Canvas Instructure support was an email saying, "since w...

Here is the Case # 07858971

Hi, I have read about the Google App LTI upgrade that is coming soonish, ~ Sept 1 or later. I am one of the Admins for our school account. I couldn't access Collaboration at Teacher orientation for de...

I am an Admin on our School's account. I can go in to check on each student by using the "act as user" step.   When I do that I discover that the student's may change the dedicated school email to the...