In this webinar, we cover Canvas Support best practices and tips for troubleshooting common issues to help your institution refine your current end user support workflow.   (view in My Videos)   Webin...

Hello @mdvdmorris , I hope this finds you well! I recommend reviewing the following comparison guides which detail the expected mobile experience for users leveraging Canvas over the web, iOS and ...

Hello, I recommend reviewing our How do I format CSV text files for uploading SIS data into a Canvas account? documentation. This includes sample formatted CSVs as well as instructions for managing SI...

Hello @DW173 , Sorry to hear that you are having difficulties with push notifications! In the past, this error has surfaced for local device-based issues. For Android users, there are a few variab...

Hello Natalie, Thank you for reaching out! Based on your post, it sounds like you have already covered some of the standard troubleshooting options that I would recommend (deleting/reinstalling the ap...

Hello @DW173 , Sorry to hear that you are having difficulties with push notifications! In the past, this error has surfaced for local device-based issues. For Android users, there are a few variab...

Hello @mdvdmorris , I hope this finds you well! I recommend reviewing the following comparison guides which detail the expected mobile experience for users leveraging Canvas over the web, iOS and ...

Hello, I recommend reviewing our How do I format CSV text files for uploading SIS data into a Canvas account? documentation. This includes sample formatted CSVs as well as instructions for managing SI...

Hello Natalie, Thank you for reaching out! Based on your post, it sounds like you have already covered some of the standard troubleshooting options that I would recommend (deleting/reinstalling the ap...

Hello @sfriedman Great question! As you may already know, instructors may import a SCORM package as a graded assignment, an ungraded assignment, or as a page. Graded assignments should return a gr...