About
KarenMatson
Karen Matson
Rank:
Community Explorer
Title:
Instructional Designer
Joined:
Jan 12, 2022 8:47:32 AM
Posts:
15
Solutions:
1
Likes Received:
3
Bio:
An amazing Instructure Community member
Most Liked Posts
I did a test today and it appears to be fixed. Can anyone else confirm that this appears to be working correctly; you can reply from either Reply button and the post will nest correctly?Thank you,Kare...
This is a known issue. the engineers are working on it. We are wondering if there are any updates on this issue. Thank you,Karen Matson
Hi Chris,We are reaching out to Instructure to figure out why there is such a difference, I appreciate that advice. My guess is it must count them in each course instance rather than as unique users i...
@JordanGarciaNAU, - Jordan I am trying to include you too.
Are you noticing a change in this behavior? Today it is giving me a black screen on the page rather than any given thumbnail.
Karen
We are having the same issue. We have videos in Studio, add our thumbnail, video looks great, add to Canvas page and Canvas slides a new thumbnail on top replacing mine. Multiple people are having thi...
Most Recent Posts
@JordanGarciaNAU, - Jordan I am trying to include you too.
Are you noticing a change in this behavior? Today it is giving me a black screen on the page rather than any given thumbnail.
Karen
We are having the same issue. We have videos in Studio, add our thumbnail, video looks great, add to Canvas page and Canvas slides a new thumbnail on top replacing mine. Multiple people are having thi...
(view in My Videos)
Thank you! I got the course restored but it we use the same SIS ID on the Course Details and the Course Sections but for this course it doesn't work. I made a video showing our normal process and ...
Hi Chris,
Hoping you can help with a similar problem.
Canvas says we have an SIS ID already in use for a course. How do I restore the course so I can change the SIS ID? I tried a change file in my bet...
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10 Replies Posted
2025-11-13
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2025-07-28
Instructure Community: 3 Year
3 Years with Instructure Community
2025-03-21
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