@turnitinstatusMy students are submitting files in a Canvas assignment and are getting the "This file is still being processed by turnitin. Please check back later to see the score" for fa...

The case number for my Canvas ticket is 01544055. 

I read the post you are referring to but I did not have either the Case 1 or Case 2 situation.  I am just getting the "This filie is still being processed by turnitin.  Please check back later to ...

I have initiated a support ticket with turnitin and Instructure (on Monday) and haven't heard anything back from either organization.  The students are using the Turnitin API I believe because the...

This question has not been answered.  I accidentally pushed the "Assumed Answered" button.

The case number for my Canvas ticket is 01544055. 

I read the post you are referring to but I did not have either the Case 1 or Case 2 situation.  I am just getting the "This filie is still being processed by turnitin.  Please check back later to ...

I have initiated a support ticket with turnitin and Instructure (on Monday) and haven't heard anything back from either organization.  The students are using the Turnitin API I believe because the...

This question has not been answered.  I accidentally pushed the "Assumed Answered" button.

@turnitinstatusMy students are submitting files in a Canvas assignment and are getting the "This file is still being processed by turnitin. Please check back later to see the score" for fa...