About

AndrewDOchs
Rank:
Community Explorer
Title:
Joined:
Feb 6, 2023 7:31:23 AM
Posts:
8
Solutions:
1
Likes Received:
7
Bio:
An amazing Instructure Community member

Most Liked Posts

Yes, definitely not expecting the community to directly fix this problem. I was hoping other members of the community might agree that this is significant functionality issue and help bring some press...
Likes: 2
Hi community, we've been noticing that when you upload a word doc or PDF to Canvas and have correctly coded links to websites in those docs or PDFs, if the doc or PDF is displayed in the Canvas &#...
Likes: 2
Hi @audrey_p - no updates unfortunately, have still not heard anything since March. I'll definitely update this thread if that happens - hopefully! But thanks for checking in and adding your v...
Likes: 1
Hi @manthoney, I have not heard anything back since the last message from Instructure support, back on March 23rd. This is what they wrote at the time: "This is Viktória from the L2 Support te...
Likes: 1
Hi @dbrace! Yes, I did do a chat with Instructure support this morning. The support person I chatted with confirmed the issue, looked for documentation on it, could not find any, so said they woul...
Likes: 1

Most Recent Posts

I've been in conversation with Instructure support, they notified me the issue was fixed and asked me to check. I've also seen issues with this working across the board, but for me the issue a...
Nov 17, 2025 13:31 PM
Hi @audrey_p - no updates unfortunately, have still not heard anything since March. I'll definitely update this thread if that happens - hopefully! But thanks for checking in and adding your v...
Sep 08, 2025 08:45 AM
I definitely share your lack of confidence that this is being prioritized in the near term. Three months since I reported it and who knows how long Instructure had known about it before that since the...
Jun 20, 2025 11:57 AM
Hi @manthoney, I have not heard anything back since the last message from Instructure support, back on March 23rd. This is what they wrote at the time: "This is Viktória from the L2 Support te...
Jun 20, 2025 06:26 AM
Yes, definitely not expecting the community to directly fix this problem. I was hoping other members of the community might agree that this is significant functionality issue and help bring some press...
Mar 21, 2025 12:22 PM

Latest Badges

10 Logins Completed

10 Logins Completed

Earned: 2025-11-11

5 Replies Posted

5 Replies Posted

Earned: 2025-09-08

First Solution Provided

First Solution Provided

Earned: 2025-03-23

First Like Received

First Like Received

Earned: 2025-03-21