About

CanvasJackie
Jackie Myers
Rank:
Instructure
Title:
Customer Success Manager
Joined:
Jun 19, 2017 2:05:16 PM
Posts:
22
Solutions:
10
Likes Received:
87
Bio:
Jackie is a Customer Success Manager. She was previously a Canvas Trainer and Canvas Adoption Consultant for Orange County Public Schools helping to support the implementation of Canvas! She graduated with her masters from the Lockheed Martin K-8 Math & Science Academy at the University of Central Florida. Before becoming part of the Instucture family, she was a digital learning leader for her school district where she’s had the opportunity to lead Professional Development on Canvas integration. Through her professional development, she’s also become a Scrum Master, Nearpod Certified Educator and Google Certified. Jaclyn served as her school's Technology Department chair for two years. She has also coordinated annual STEM day events at the two most recent schools she’s had the pleasure of teaching at. Outside of work, Jaclyn enjoys spending time with her family and friends, listening to the waves, running, hiking, biking, hanging at the dog park, and positivity.

Most Liked Posts

There are many important pieces to consider when migrating to a new LMS or adopting an institution-wide LMS for the first time.  An important step in the process is determining how to introduce the pl...
Likes: 22
Have you ever wondered how teachers create beautiful courses with graphic buttons that link to places within their course and even to external resources? Well, now you too can make your course not onl...
Likes: 12
Hi Ralph,  You can create sections and then add your group facilitators to the sections so that they can grade their sections. Depending your institution you might have sections set up already to allo...
Likes: 4
Hi Lauren,  We offer a few solutions for attendance but it would depend on the adoption from your institution.  RollCall Attendance: What is the Roll Call Attendance Tool? & How do I use the Roll ...
Likes: 3
Hi Carol,  You will find that our Canvas roadmap outlines Q4 2025 - Q1 2026 as the timeline for the Canvas Studio feature. You can always check the roadmap for updates and the Canvas release notes for...
Likes: 3

Most Recent Posts

Hi @ShilohH,  I'd suggest checking your extensions. Perhaps try testing in an incognito/guest browser. I have seen similar issues to this and it was either a need to clear the cache & cook...
Aug 26, 2025 10:50 AM
Hi @RSweet,  According to our documentation " Course Pacing can be managed on a course level or by individual students" so differentiation tags are not supported.  Re: How do I use Course ...
Aug 26, 2025 10:46 AM
Hi Lauren,  We offer a few solutions for attendance but it would depend on the adoption from your institution.  RollCall Attendance: What is the Roll Call Attendance Tool? & How do I use the Roll ...
Aug 26, 2025 10:41 AM
Hi @VickiDerka,  According to our documentation How do I use a rubric to grade submissions in SpeedGrader? that is the expected behavior.   'If a criterion includes a range, clicking a rating ...
Aug 26, 2025 08:36 AM
Hi @AngeliqueBezuid,  Please submit a support ticket so taht engineering can take a deeper look into the issue. How do I contact Canvas Support? 
Aug 26, 2025 07:22 AM

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