It is two years later, and we are still having this problem. The "solution" does not work for us. We wait for days, and the error persists. We try the "Retry button," wait for a day, a...

FYI: This "solution" is not a solution.

I continue to need a solution for students' preferred display name to be shown in the "People" area of class. We have transitioning students who need their correct name displayed in all ar...

Talking with my rep, I learned that it functions as an LTI, so it can be applied (or not applied) at the sub-account level.

This is not a solution. It did not actually address my question, nor did the answerer seem to understand my concern. The opinions shared did not address my question and just talked about things that I...

I continue to need a solution for students' preferred display name to be shown in the "People" area of class. We have transitioning students who need their correct name displayed in all ar...

Talking with my rep, I learned that it functions as an LTI, so it can be applied (or not applied) at the sub-account level.

This is not a solution. It did not actually address my question, nor did the answerer seem to understand my concern. The opinions shared did not address my question and just talked about things that I...

FYI: This "solution" is not a solution.

My faculty are importing from a Sandbox and we are still getting this error intermittently and unpredictably. I don't recommend expecting the Sandbox workaround to be a dependable solution.