About

JonathanBurnos
Jonathan Burnos
Rank:
Instructure
Title:
Customer Success Manager
Joined:
Nov 5, 2019 1:00:41 PM
Posts:
12
Solutions:
9
Likes Received:
18
Bio:
I grew up in Kansas City Missouri. I attended Missouri State University in Springfield MO. I previously worked for a Higher Education SaaS engagement platform company called iModules Software for 8 years. I served as a Technical Onsite Trainer, Account Manager, and a Customer Success Manager in that time. I love hiking, backpacking, and mountain climbing in my free time.

Most Liked Posts

Hi @MonikaSutherlan , There may be quotas on both course and your account. You will want to connect with your Canvas Administrator to check the quota limits as they can be adjusted. We also have f...
Likes: 4
Hi @OrvilleLee !   Canvas does not require a separate setup for Microsoft Word itself. Instead, users can leverage the Microsoft Office 365 integration within Canvas to work with Word documents. T...
Likes: 3
Hi @MichelleMeadows ,  You've got some great questions about how to export content from Canvas. Here's a quick breakdown of what's possible:   Exporting Course Content   Canvas doesn&...
Likes: 3
Hello @mertalpaydin, We understand you're experiencing an issue with immediate email notifications in Canvas, even when your settings are configured correctly. We understand how frustrating th...
Likes: 2
Hi @Isaacmontgomery ! I can't directly access student login information for security reasons, but I can point you to the right place. You'll need to contact your school's IT Help Desk ...
Likes: 2

Most Recent Posts

Hello @mertalpaydin, We understand you're experiencing an issue with immediate email notifications in Canvas, even when your settings are configured correctly. We understand how frustrating th...
Sep 02, 2025 08:36 AM
Hi @OrvilleLee !   Canvas does not require a separate setup for Microsoft Word itself. Instead, users can leverage the Microsoft Office 365 integration within Canvas to work with Word documents. T...
Sep 02, 2025 08:32 AM
Hi @MichelleMeadows ,  You've got some great questions about how to export content from Canvas. Here's a quick breakdown of what's possible:   Exporting Course Content   Canvas doesn&...
Sep 02, 2025 08:31 AM
Hi @Isaacmontgomery ! I can't directly access student login information for security reasons, but I can point you to the right place. You'll need to contact your school's IT Help Desk ...
Aug 29, 2025 09:40 AM
Hi @DONALDPERRY  Rubrics created in previous courses or assignments, including those from archived courses or sandboxes, remain accessible when searching for rubrics to attach to new assignments. ...
Aug 29, 2025 09:29 AM

Latest Badges

10 Replies Posted

10 Replies Posted

Earned: 2025-09-02

5 Solutions Provided

5 Solutions Provided

Earned: 2025-08-29

5 Replies Posted

5 Replies Posted

Earned: 2025-08-19

3 Solutions Provided

3 Solutions Provided

Earned: 2025-08-19