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Hey everyone, I have a teacher using the Edpuzzle and Teachermade apps. They have one student that cannot access those tools through Canvas - so obviously the integration is working fine, because everyone .else can. We have tried clearing the browser cache and that did not help.  I want to delete the Approved Integration token from their user account page (which I can see on teacher and admin accounts) but the student users don't have that capability (permissions? - I can't find anything in our Permissions that looks like it pertains to this task). I cannot access their account home page in the same way that they do when I'm logged in with my admin account, so I don't see anywhere that I can delete and then recreate the app integration for the user. The screenshot shows the delete feature I can access for my account, but they as a student cannot access for themselves and I do not know how/where to access it as an admin. Any thoughts??   ... View more

Hey everyone, I am working with a teacher using the IXL integration. It is feeding grades to the gradebook just fine, but when they go in and manually update the grades, IXL rewrites zeroes over those grades. Is there a setting anywhere that can stop this from happening? Or is there another fix for this? ... View more