AnsweredAssumed Answered

Push Notifications Not Working

Question asked by Chris Kurtz on Oct 8, 2019
Latest reply on Oct 28, 2019 by Kristin Lundstrum

Hi there,

 

My Samsung Galaxy S10+ has suddenly stopped receiving any push notifications. I've check all settings to ensure that Background Data is not restricted, Power Mode is off, I've cleared Cache and Data and uninstalled the app, but nothing seems to be working. I've noticed that Pixel users have been having issues too since upgrading to Android 10, so I'm unsure if Samsung had a firmware update that is also causing issues. Is there anything else I can do to get the notifications back?

 

Thanks in advance!

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