How do I change from k12.instructure to canvas.instructure?

[dana_akard]

I opened this account to both teach my classes and share with other teachers on my campus that are also using Canvas. I have been unsuccessful at sharing with other teachers and I now realize that the adress of my account is different from theirs. They log into Canvas.instructure and I log into k12.instructure. How do I open an account with the same extension as theirs? Do I need to close my k12 account and start over? Or is it possible for you to change it?

Thank you,

Dana Akard

[Stef_retired · Accepted solution]

 @dana_akard  Welcome to the Canvas Community! Please use the "Report a Problem" option in the Help menu of your Canvas account to ask Canvas Support to assist you with this (How do I get help with Canvas as an instructor?‌