What Student app options can I manage from my iOS device settings?

Document created by Canvas Doc Team Employee on May 3, 2018Last modified by Canvas Doc Team Employee on Aug 9, 2019
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From your iOS device settings, you can manage access settings, open external tools in Safari, and reset your cache.

Enabling the option to open external tools in Safari will launch the Safari app to view external tools. If this option is not enabled, external tools will open in webview inside the Student app. You may want to enable this option if you are experiencing difficulties with viewing external tools.

Resetting your cache will clear all information on your device that is specific to the app, including login details, some annotated documents, and app settings. You may want to use a cache reset if you experience errors when logging in to the app. Because a cache reset will remove app information from your device, you may want to try resetting your password or uninstalling the app first.

After enabling the Reset Cache on Next Launch option, you must force close and re-launch the Student app for your cache to reset.

Open Settings

Open Settings

On the home screen, tap the Settings icon.

Open Student App Settings

Open Student App Settings

In the Settings menu, tap the Student link.

View Student App Settings

View Student App Settings

View the Student app settings menu.

From the Settings menu, you can manage access settings [1] and app settings [2]. From the access settings, you can manage which device tools that the Student app can access. From the app settings, you can open external tools in Safari by default and reset your app cache.

Manage Access Settings

Manage Access Settings

From the access settings, you can view and manage if the Student app can access your device location [1], photos [2], microphone [3], and camera [4].

To allow Student app information to display in Search and Siri tools, tap the Siri & Search button [5].

To manage Student app notification options, tap the Notifications button [6].

Open External Tools in Safari

Open External Tools in Safari

To open external tools in Safari by default, tap the Open external tools in Safari button. When this option is enabled, all external tools will launch in the Safari app instead of the Student app.

Reset Cache on Next Launch

Reset Cache on Next Launch

To reset your cache, tap the Reset Cache on Next Launch button. Resetting your cache will clear all information on your device that is specific to the app, including login details, some annotated documents, and app settings.

Notes:

  • After enabling the Reset Cache on Next Launch option, you must force close and re-launch the Student app for your cache to reset.
  • The Reset Cache on Next Launch will toggle to the Off position after the app has launched.
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