Showing results for 
Search instead for 
Did you mean: 

How do I get help with the Student app on my iOS device?

How do I get help with the Student app on my iOS device?

From the Help Menu, you can get help with Canvas directly on your mobile device. Help Menu links may vary across institutions.

The images in this lesson are shown for a phone display, but unless otherwise noted, tablet displays mirror the same steps.

Open User Menu

Open Profile

On the Dashboard, tap the Menu icon.

Open Help

Open Help

Tap the Help link.

Note: Depending on your institution, the Help link name and icon may vary.

View Help Menu

View Help Menu

View the Help links provided to you. Available links may vary according to institution.



This is very frustrating... I’m able to login on the website however I cannot login on the app...


hey how do i long in

We are using ipad and can barely hear the OA when taking tests. Any suggestions? Volumn is up. FYI when we go back to review tests they work fine just not during the actual tests. We do have zoom running in the background maybe that has something to do with it. 



I would suggest reaching out the the presenter of the conference for assistance with the volume.


These comments are posted to the global Canvas Community,

NOT your Canvas course.

  • Have a question about using Canvas? Visit the Q&A page.
  • Have an idea to improve Canvas? Visit the Idea Conversations space.
  • Need to reply to a course discussion? Log in to your Canvas course and add your comment there (Tip: Visit your school's website to log in to Canvas).
Version history
Revision #:
8 of 8
Last update:
‎09-11-2020 12:33 PM
Updated by: