From your iOS device settings, you can manage access settings, allow cross-website tracking, open external tools in Safari, and reset your cache.
Enabling the option to allow cross-website tracking helps users avoid errors with files, images, and alerts in the Student app. If you are experiencing difficulties downloading files and viewing images in the app, you may want to enable this option .
Enabling the option to open external tools in Safari launches the Safari browser app to view external tools. If this option is not enabled, external tools open in web view inside the Student app. If you are experiencing difficulties viewing external tools in the Canvas Student app, you may want to enable this option.
Resetting your cache clears all information on your device that is specific to the app, including login details, some annotated documents, and app settings. If you experience errors when logging in to the app, you may want to use a cache reset. Because a cache reset removes app information from your device, you may want to try resetting your password or uninstalling the app first.
After enabling the Reset Cache on Next Launch option, you must force close and re-launch the Student app for your cache to reset.
Open Settings
On the home screen, tap the Settings icon.
Open Student App Settings
In the Settings menu, tap the Student link.
View Student App Settings
View the Student app settings menu.
From the Settings menu, you can manage access settings [1], allow cross-website tracking [2], and app settings [3].
Manage Access Settings
From the access settings, you can view and manage if the Student app can access your microphone [1] and camera [2].
To allow Student app information to display in Search and Siri tools, tap the Siri & Search link [3].
To manage Student app notification options, tap the Notifications link [4].
Allow Cross-Website Tracking
To allow cross-website tracking, tap the Allow Cross-Website Tracking button. When this option is enabled, users may avoid errors with files, images, and alerts in the Student app.
Open External Tools in Safari
To open external tools in Safari by default, tap the Open external tools in Safari button. When this option is enabled, all external tools launch in the Safari browser app instead of the Student app.
Reset Cache on Next Launch
To reset your cache, tap the Reset Cache on Next Launch button. Resetting your cache clears all Student app-specific information from your device, including login details, some annotated documents, and app settings.
Notes:
- After enabling the Reset Cache on Next Launch option, you must force close and re-launch the Student app for your cache to reset.
- After the app has launched, the Reset Cache on Next Launch option toggles to the Off position.
