Custom Help Menu for Mobile

Idea created by Kristin Lundstrum Champion on Mar 26, 2018
    Completed
    Score31
    This idea has been developed and deployed to Canvas

     

    TL;DR

    Custom Help Menus created by individual institutions should be accessible to their students, teachers, observers through the Canvas Mobile Apps.

     

     

    Description 

    As institutions customize the Canvas Help Menu for an account, it can be frustrating that the customizations do not transfer to the mobile apps. Institutions may want to be able to adjust how "help tickets" are accepted and addressed, or they may want to provide links to specific resources. Because this is possible on the web, the experience should (ideally) be mirrored for mobile.

     

    Also, see Customize Help Menu in Canvas App for another case for this request.

     

     

    Canvas Mobile Users, 1:1 Initiatives, or any mobile enthusiasts or teachers, it would be fantastic if you could contribute feedback and/or a use case so this idea can be developed further!

     

    Other Resources

    Use the same help menu on desktop and mobile (Cold Storage)

     

     

    Comments from Instructure

     

    For more information, please read through the Canvas Release Notes (iOS 6.4) & Canvas Student Release Notes (Android 6.4)  .