Custom Help Menu for Mobile

[KristinL]

This idea has been developed and deployed to Canvas

TL;DR

Custom Help Menus created by individual institutions should be accessible to their students, teachers, observers through the Canvas Mobile Apps.

Description 

As institutions customize the Canvas Help Menu for an account, it can be frustrating that the customizations do not transfer to the mobile apps. Institutions may want to be able to adjust how "help tickets" are accepted and addressed, or they may want to provide links to specific resources. Because this is possible on the web, the experience should (ideally) be mirrored for mobile.

Also, see Customize Help Menu in Canvas App for another case for this request.

Canvas Mobile Users, 1:1 Initiatives, or any mobile enthusiasts or teachers, it would be fantastic if you could contribute feedback and/or a use case so this idea can be developed further!

Other Resources

https://community.canvaslms.com/ideas/9057" modifiedtitle="true" title="Use the same help menu on de... (Cold Storage)

Comments from Instructure

For more information, please read through the

• Canvas Release Notes (iOS 6.4)
•  Canvas Student Release Notes (Android 6.4) 
• https://community.canvaslms.com/docs/DOC-16001 

[cholling]

Can someone tell me what this "TL;DR" is I see frequently in comments (right beneath the voting count)

[Stef_retired]

Here's one description of how it's being used, cholling : tl;dr as a business model 

[cholling]

Thanks, Stefanie.

[Renee_Carney]

Idea is currently in development

[KristinL]

It's here!  Canvas Release Notes (iOS 6.4) 

[Renee_Carney]

This idea has been developed and deployed to Canvas 

For more information, please read through the Canvas Release Notes (iOS 6.4)  & https://community.canvaslms.com/docs/DOC-15543 .

[Renee_Carney]

 @KristinL  Thank You  for submitting this idea, as well as, cholling Thank You  for your contributions. Your investment in this idea helped refine a feature which is now part of Canvas!

[Renee_Carney]

And the most recent release https://community.canvaslms.com/docs/DOC-16001 

[dbrace]

Where does an admin go to customize the mobile "Help" menu? When I go to my main account's "Settings > Help" area, I do not see any references to mobile.

[KristinL]

Hi - Whatever is set for a browser should be mirrored for mobile! Prior to this idea, the custom help that was created for the browser didn't transfer to mobile.