Making feedback more visible to students

Idea created by Derek DiMatteo on Sep 29, 2015
    Radar
    Score367
    Idea is currently in Product Radar Learn more about this stage...

     

    I'm teaching a course using Canvas. This is the second semester I've used it. I like Canvas overall, but I've discovered that my students have a difficult time reading the feedback that I provide on their online assignment submissions because the feedback is split into three different locations, and when student view an assignment that I've graded, there is no visual indication of whether feedback is present, and no unified display of that feedback. I'd like the feedback to be visible by default, or else some kind of visually loud indicator present to show them there is feedback. Let me explain:

     

    1. Say I grade an assignment that a student submitted. They go to the assignment, and can see straight-away a general comment on the lower right-hand side. That's visible by default. Fine and good.
    2. But what about all the comments embedded in the document view? Those are not automatically displayed, and there is no marker to show that such comments have been embedded in the document. There should be at minimum a big icon saying feedback is embedded, for sure, so go look at it. Currently, "View Feedback" link is always present, regardless of whether feedback has been embedded or not.
    3. Furthermore, the rubric grade is displayed in the upper-right corner, but the detailed rubric view is hidden until students think to click "Show Rubric"... yet even then, the written feedback that I have provided on each rubric criteria remains hidden from view! Students have to hunt for that feedback by clicking the easily-overlooked speech-bubble icon one-at-a-time for each criterion. But I don't necessarily write a comment for each criterion, and there is no visual sign or indication that a comment has been written or not.

     

    How are students supposed to know and remember to check all of these various locations to receive the complete set of feedback provided by their instructors? It is utterly inefficient and defeatist because students don't seem to realize that all this feedback is sitting there waiting for them--and they don't know to look for it.

     

    Now, from a student point of view, I don't want to have to click in so many different places to hunt (perhaps fruitlessly) for feedback that my instructor might or might not have left for me (since there is no indicator signalling the existence of written comments).

     

    The fact that written feedback has been given within the submitted file and within the rubric should be foregrounded--it should be made highly visible to the students checking their grades. That feedback is part of the learning process. It is essential for students to read that feedback in order to improve their work. If they don't know it is there, what is the point?

     

    Don't force users to guess and hunt for feedback. They won't do it. Make it obvious that the feedback has been given by putting some kind of big symbol or message next to the assignment doc (or by displaying the assignment by default so students can see that margin comments etc have been embedded in the file) and also by automatically displaying the rubric WITH the written feedback already visible. Don't make the students click in three hundred different places to get all their feedback for a single assignment. Please.

      

    Comments from Instructure

     

    October 2017 update 

    In April this year we announced 12 priorities that we committed to developing as part of the “Khaki” project.  You will find this idea linked to priority #3 Student Crocodoc Feedback View in Khaki 2017: Priorities & Related Ideas.  

     

    So, while this idea is not in development (which is why the stage has not been changed from radar), it is going through the development process.  Follow this idea to receive updates when they are available.