[ARCHIVED] Act As... broken

[dtod]

This update (https://community.canvaslms.com/t5/Known-Issues/Admins-are-able-to-act-as-non-admin-users-with-more-...) seems to have broken our admins' ability to Act As...teachers.

We created a limited role at the root level with the Act As... permission, but in addition, our admins have almost comprehensive permissions on their sub-accounts.  This has meant that they could Act As.. (which is a root-only permission) within their sub-account.

This seems no longer possible.

[fsilva1]

I chatted with Canvas support yesterday and they claimed that editing the permissions of the Admin account to be that of a teachers, but more. This was the exact sentence "You will want to make sure there are not other the teachers have and DE does not but yes, as long as they have the exact same and then some, they will be able to act as" referring to permissions that a teacher has, but this DE role does not have in our instance. 

However, I spent the rest of the afternoon trying to make a specific account that has just about everything turned on, matches a teacher role, but more, no luck! Nothing worked. I plan to keep pursuing this today, but if you make any progress or find a workaround would you so kind as to share? 

Thank you!  

[nwilson7]

We do the exact same thing (or at least from what I am reading/understanding) as @dtod does.  I have a "Sub-account" admin that can many of the things a root admin can but limited to that sub-account.  For some of these we have also given them the "Act as" permission which is a role I created at the root level with only the act as permission.  I tested this last night and am not running into any issues with them being able to act as a teacher.  So, if it is not working there must be some permission that a teacher has that the created admin account does not.

-Nick

[dtod · Accepted solution]

The change was reverted as of about 10:30 AM MST today.