[ARCHIVED] Adding Parent to Observe

[bludwig]

I need to add a parent to observe her son's Canvas course. I thought I could just add her email address inside "people;" however, when I did this I receive "unable to find matches" messages. What am I missing? Once I get her signed in as an observer, how will she gain access to observe the course? 

[kmeeusen]

Hi  @bludwig 

Depending on your course setting (visibility) your added observers are likely getting that message because they do not yet have a user account in your Canvas instance.

Don't change your settings - talk with your school's Canvas Admin/Support folks first. They can enable the Observer functionality if it isn't already enable, they can then develop a process for adding observer-users, and there may be policies and procedures governing enrollments (even as an observer) at your school. And there will likely be policies around the "visibility" state of your courses in Canvas.

I know this isn't much help, but doing it right will work out better in the end.

Kelley

[bludwig]

Kelley,

I appreciate this suggestion. I'll definitely check into this option.

[KristinL]

Hi  @bludwig  I wanted to take a moment and return to this thread. How are things going? Were you able to connect with your school's Canvas Admin or Support? If so, what did you learn?

[Robbie_Grant · Accepted solution]

 @bludwig ,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

Robbie

[bludwig]

Thank you for checking back. No, I was not able to find an answer to help but I was able to share some of the information with the teacher in another county.

[TristanBodle]

I also have this issue. Frustrating. Would like this to be much easier than it is.