[ARCHIVED] Allow Admins to View PDF Transcripts

[jcrawford]

My K-12 school district uses the Canvas Catalog as a way to "advertise" and track teacher professional development (PD) and we get TONS of questions regarding the teachers' transcripts, especially when it is time for the teacher to show evidence for state recertification. It would make my life so much easier if the Catalog admins were able to view a user's PDF transcript. Please vote up this idea!

https://community.canvaslms.com/ideas/10257-admin-access-to-catalog-transcripts 

Thanks so much!

[kathy_harris]

 @jcrawford ‌

You can access the PDF Transcript for a user in the Analytics section of the Admin Page in Catalog.

1 - Click Analytics.

2 - Search for the user.

3 - Click the User Registrations Tab.

4 - In the search results, there is a link to the Transcript.

[jcrawford]

 @kathy_harris  You are a life saver!!!  The only problem is when I click the Transcript link, I get this....  Any ideas?  

[kathy_harris]

 @jcrawford ‌

I'm sorry. I am not sure what is causing that. I'm going to tag  @tyler_clair . He helps me with the administrative aspects of Catalog. He may have some ideas for you.

 @jfenton ‌, do you know what would cause the error message or what to do?

Good Luck!!!

[jcrawford]

Thank you!!

[tyler_clair]

 @jcrawford ‌

That looks like something that you would have to contact support about. By chance does this error occur for every user you click the transcript link? I have been clicking on some of the users in our Catalog and it seems to be functioning for us.

[jcrawford]

Initially, it seemed like it was all users, but I've gone through about 25 users and 3 of them have brought up the transcript...