[ARCHIVED] Anyone else having trouble with the Attendance Tool (RollCall) today?

[kedgecomb]

When accessing the Attendance Navigation tab, nothing appears.  It goes to a blank screen, after rendering for several minutes.  Anyone else having this issue today?    Maybe it is because today is Monday! 

[hagimotk · Accepted solution]

We're seeing the same thing - tries to load the page for a while then blank.

[kedgecomb]

Kumi, thank you for confirming! 

[hagimotk]

I just tried to access again, and it loaded this time.  Maybe something got fixed!

[kedgecomb]

Thanks, Kumi!  I can access now too!

[kona]

Yep, already submitted a ticket on it, but haven't heard anything back from Support.

[kedgecomb]

Thank you!!!

[scottdennis]

Hey Kona,

Out of curiosity, was there a systemic issue that Support identified?

[kona]

Nope, I went back to the ticket and this is the only response I got from Support,

"Thank you for contacting Canvas Support. I'm sorry that you are having issues with your attendance tool. It should now be up and running as normal again. Please let us know if you have any additional questions or continue to have trouble with the attendance tool."