The Instructure Community will enter a read-only state on November 22, 2025 as we prepare to migrate to our new Community platform in early December. Read our blog post for more info about this change.
Sharon,
to me, the upper example looks like an audio upload but the lower two (squares) look like video uploads. I've never tried uploading an audio only file as video, but I'm wondering if that is what happen. When you select to upload a media file there is a button for Audio and Video upload. If you selected Video when uploading an audio file that could affect the player that gets used and show the square option like in the 2nd and 3rd example.
Rick
I'm having the same issue! It is most definitely an audio recording be made (right there in the RCE itself). The playbox being produced is different now, however. It is MUCH too big. They need to revert to the old playbox.
Community helpTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign inTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign in
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.